Contact us

Our Customer Service Centre can give you free advice and information on a range of issues. Or they will refer you to the appropriate person when you need specific information and advice.

By phone

Call 136 186 from anywhere in Australia for the cost of a local call (except for mobiles and public telephones, which have additional costs).

From outside Australia phone +61 3 5332 5000 (international call rates will apply).

Open hours: Monday to Friday, 8 am to 6 pm (Australian Eastern Standard Time).

By email

Email: customer.service@dpi.vic.gov.au

Or use our online enquiry form

By post

DPI Information Centre
GPO Box 4440
Melbourne VIC 3001

In person

We have major offices across Victoria, plus many smaller offices in local regional areas. Look up our office locations to find the centre nearest to you.

Other contacts

DPI Information Centre - general department information including a bookshop and licence sales

Library service - for general library enquiries email knowledge.services@dpi.vic.gov.au

Or refer to the relevant industry section of our website agriculture, earth resources, energy, fisheries and forestry.